Last updated: 4 September 2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect:
- Name, email address, and phone number (when you contact us, sign up, or purchase services).
- Payment details (processed securely via third-party payment providers – we do not store card details).
- Business information you choose to share with us during mentoring or coaching.
2. How We Use Your InformationWe use your data to:
- Provide and manage our services.
- Process bookings and payments.
- Send you emails about resources, offers, or events (if you opt-in).
- Improve our website and client experience.
3. Sharing Your Data
- We do not sell or share your data with third parties, except trusted service providers (such as payment processors or email systems) who help us deliver our services.
- We may share information if required by law.
4. Cookies- Our website may use cookies to enhance user experience and track website performance. You can disable cookies in your browser settings.
5. Data Storage & Security- We store your data securely and take steps to prevent unauthorised access.
- Data is kept only as long as necessary to provide services or comply with legal obligations.
6. Your RightsYou have the right to:
- Request access to your personal data.
- Ask us to update or delete your information.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at kelly@theskinclinicexpert.co.uk.
7. UpdatesWe may update this Privacy Policy from time to time. Please check back periodically for changes.